Privacy Policy

This Privacy Policy explains how OOVA Labs Services Limited ("OOVA Labs", "OOVA", "we", "us" or "our") collects, uses, stores, discloses and protects personal data when you visit our website, contact us, enquire about our services, engage us for work, or otherwise interact with us.

Depending on how you interact with OOVA Labs, we may collect information such as your name, email address, telephone number, organisation, job title, project or enquiry details, correspondence, billing or transaction information, technical information about your device or browser, website usage information, and other information you choose to provide.

We may collect personal data directly from you through forms, email, meetings, proposals, contracts and other communications; automatically through our website and permitted cookies or analytics technologies; and from third parties where lawful and relevant to our relationship with you.

We may process personal data to respond to enquiries, provide and manage our services, prepare proposals and agreements, communicate with clients and prospects, administer projects and payments, maintain website security and functionality, improve our services, comply with legal obligations, establish or defend legal claims, and carry out other compatible business purposes.

Where applicable, we rely on lawful bases including consent, performance of or steps connected with a contract, compliance with legal obligations, and legitimate interests that are not overridden by your rights and interests.

Our website may use cookies and similar technologies for essential functionality and, where permitted, analytics or other optional purposes. Please see our Cookie Policy for more information and available choices.

We may share personal data with service providers, professional advisers, payment providers, hosting or technology providers, communications tools and other parties where reasonably necessary for the purposes described in this Policy and where an appropriate legal basis exists. We do not sell personal data.

Some service providers may process information outside Nigeria. Where personal data is transferred internationally, we take reasonable steps to use safeguards required by applicable data-protection law.

We retain personal data only for as long as reasonably necessary for the purpose for which it was collected, to fulfil contractual or legal obligations, resolve disputes and enforce agreements, taking into account the nature of the information and applicable requirements.

We use reasonable administrative, organisational and technical measures designed to protect personal data from unauthorised access, loss, misuse, alteration or disclosure. No internet-based system can be guaranteed completely secure.

Subject to applicable law, you may have rights concerning access, correction, deletion, restriction, objection, portability, withdrawal of consent and complaints to the relevant data-protection authority. Requests may be subject to appropriate identity verification and lawful limitations.

Our website and professional services are not intentionally directed at children. We do not knowingly seek to collect personal data from children through our general website services without an appropriate lawful basis.

Our website may link to third-party websites or services. Their privacy practices are governed by their own policies and are outside our direct control.

We may update this Privacy Policy when our services, technologies, legal obligations or data practices change. The current version will be published on our website with its effective or last-updated date.

Questions, privacy requests or complaints may be directed to OOVA Labs Services Limited using the official contact information published on our website. Where applicable, you may also raise a complaint with the Nigeria Data Protection Commission or another competent authority.